Terms and Conditions of Sale

Acceptance and Entire Agreement

These Terms and Conditions of Sale ("T&C") govern all sales of scooters (including parts and components), accessories, or any other products or equipment (collectively, "Product") sold by Leitmotif Services LLC (operating as www.driderescooters.com, hereinafter referred to as "Seller"). These T&C form part of the purchase agreement (the "Order") made by the buyer (the "Buyer"), including any purchase made via www.driderescooters.com.

By placing an Order for any Product, Buyer agrees to be bound by these T&C. Any additional or conflicting terms in the Buyer’s purchase order, proposal, or any other documentation are expressly rejected and are void. No changes or modifications to these T&C will be effective unless made in writing and signed by Seller. This Order, including these T&C, constitutes the entire agreement between the parties, superseding all prior agreements, understandings, and negotiations. Fulfillment of the Buyer’s Order does not constitute acceptance of any conflicting terms in Buyer’s documents.

Changes to the Order

Once an Order is placed, Buyer may not cancel or alter the Order without Seller’s written consent, except as specified in Section 9. Should agreed-upon changes result in increased costs or delayed fulfillment, Seller will inform Buyer, and the price will be adjusted accordingly. Cancellations prior to the commencement of the fulfillment process are without charge, and Buyer will receive a full refund.

Price and Taxes

The price for each Product is listed at the time of checkout and is inclusive of applicable federal, state, and local taxes unless otherwise indicated. Seller reserves the right to amend prices at any time, and any changes will be communicated to Buyer prior to processing an Order. In the event of an error in pricing, Seller may cancel any affected Order and issue a refund to Buyer.

Payment Terms

Payment is due at the time of checkout. Seller will not ship the Product until full payment has been received unless otherwise agreed upon. Payments must be made using an accepted method, such as a credit card, debit card, or electronic payment platform. Upon successful payment, a receipt will be sent to Buyer, and upon shipment, Buyer will be notified.

Payment Method and Collections

Buyer agrees to provide accurate and current payment details. Seller will charge the Payment Method for the total price of the Order, including applicable taxes and shipping fees. If payment is not authorized or the method is invalid, Seller reserves the right to cancel or refuse any Order.

Delivery

Seller will make reasonable efforts to ship Products as scheduled, but delivery dates are approximate. Seller is not responsible for any delays in shipment. Should the Product arrive with shipping damage or defective parts, Seller will replace the parts or Product as necessary, subject to the Seller’s Limited Warranty in Section 10. Minor cosmetic damage during shipping may occur, and Buyer agrees to accept such damage as is, with assistance provided for repairs or replacement parts where applicable.

Inspection and Rejection Rights

Buyer must inspect the Product upon delivery and report any visible shipping damage or defects within five (5) days. Claims made after this period will not be considered shipping damage and must be addressed through Seller’s Limited Warranty. Buyer should promptly notify Seller at info@driderescooters.com with relevant details.

Title and Risk of Loss

Title to the Product passes to the Buyer upon delivery. Risk of loss or damage during shipment is the responsibility of the Buyer. Seller warrants that it will convey good title to the Product and its accompanying documentation.

1. Return and Refund Policy

At DRIDER, we strive for customer satisfaction. If you are not completely satisfied with your purchase, we offer a 14-day return and refund policy.

1.1 Eligibility for Return

You may return unused Products within 14 days of delivery. The Product must be in original condition and packaging. Contact us at info@driderescooters.com within 14 days of delivery to initiate the return process.

1.2 How to Return

To return a Product:

• Contact us for Return Authorization.
• Once authorized, we will provide return instructions and a return shipping label (if applicable).

1.3 Refund Processing

Refunds will be processed to your original payment method within 3-5 business days after we receive the returned Product. Buyer is responsible for return shipping costs unless the Product was defective or damaged. If using our return label, the cost will be deducted from the refund.

1.4 Exchange Policy

Exchanges may be requested, but approval is not guaranteed. If accepted, Buyer is responsible for return shipping and a 20% restocking fee for opened or used Products.

Non-returnable Items

Used, consumable items, or any Product not in resellable condition cannot be returned.

2. Limited Warranty

2.1 Warranty Coverage

All Products come with a 12-month Limited Warranty against manufacturing defects. The warranty covers defects under normal use and applies only to the original purchaser. The warranty begins on the delivery date.

2.2 Remediation of Defects

Seller will repair or replace defective Products at its discretion. If necessary, Seller may ship replacement parts for Buyer to repair the Product. Shipping costs for replacements within the first 30 days are covered by Seller. After 30 days, Buyer is responsible for shipping.

2.3 Exclusions

The warranty excludes:

• Consumable items subject to wear (brake pads, tires, etc.)
• Battery degradation after 300 charge cycles
• Damage from misuse, accidents, or improper care
• Environmental exposure (extreme heat, cold, moisture, etc.)
• Unauthorized repairs or modifications by Buyer

2.4 Additional Terms

Defective Products may be exchanged within 30 days of delivery. After 30 days, Buyer is responsible for shipping costs for returns or exchanges.

2.5 Limitation of Liability

Seller’s maximum liability is limited to the purchase price of the defective Product. Seller is not liable for indirect, incidental, special, or consequential damages.

2.6 Indemnity

Buyer agrees to indemnify Seller against any claims arising from misuse, handling, or operation of the Product.

3. Compliance with Laws

Both parties agree to comply with applicable laws, regulations, and ordinances. It is Buyer’s responsibility to ensure that the Products purchased are legal for use in their jurisdiction. By placing an Order, Buyer affirms they are over 18 years of age and will use the Product in accordance with the law.

Privacy and Data Protection

4.1 Privacy Policy

We are committed to protecting your privacy and ensuring a safe online shopping experience. Any personal information you provide during the purchase process will be collected, stored, and processed in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using this website and making purchases, you consent to the collection and use of your data as outlined in our Privacy Policy.

4.2 Payment Information

When you provide payment information to complete a purchase, we use industry-standard encryption to protect that information. However, we do not store your payment information beyond the transaction process. For further details, please review our Privacy Policy.

4.3 Marketing Communications

By placing an Order with us, you may receive promotional materials, updates on your order, or other communications related to your transaction. You can opt-out of marketing communications at any time by following the unsubscribe instructions included in each email or by contacting us directly.

Limitation of Liability

5.1 Limitation of Liability

To the fullest extent permitted by applicable law, our liability arising out of or in connection with your use of our Products or these Terms and Conditions will not exceed the amount you paid for the Product(s) that caused the damage or loss.

5.2 Exclusion of Consequential and Incidental Damages

In no event shall we be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our Products, even if we have been advised of the possibility of such damages.

Dispute Resolution

6.1 Arbitration

Any dispute or claim arising out of or relating to these Terms and Conditions, your use of the website, or any products purchased from us, shall be resolved through binding arbitration rather than in court. Arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in [City, State], and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

6.2 Class Action Waiver

By agreeing to these Terms and Conditions, you waive any right to participate in a class action lawsuit or class-wide arbitration. Any claims will be resolved individually.

6.3 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

Force Majeure

7.1 Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms and Conditions due to circumstances beyond their reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, government regulations, labor disputes, or interruptions of power or telecommunications.

Severability

8.1 Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms and Conditions shall remain in full force and effect, and the invalid, illegal, or unenforceable provision shall be interpreted in a manner that reflects the parties' original intent as closely as possible.

Intellectual Property

9.1 Intellectual Property Rights

All content, trademarks, logos, designs, and other intellectual property on the www.driderescooters.com website are the property of Leitmotif Services LLC or its licensors and are protected by U.S. and international intellectual property laws. You are granted a limited, non-transferable license to access and use the website for personal, non-commercial use, but you may not copy, reproduce, distribute, or create derivative works based on any part of the website or its contents without express permission.

9.2 User-Generated Content

By submitting any content, reviews, or comments on our website, you grant us a perpetual, irrevocable, royalty-free license to use, modify, reproduce, distribute, and display such content as part of our business operations, marketing, and promotional activities.

Product Availability and Limitations

10.1 Product Availability

While we make every effort to maintain accurate product availability, product offerings and prices are subject to change without notice. We cannot guarantee the availability of any product until your order has been confirmed.

10.2 Product Descriptions

We strive to ensure that all product descriptions, specifications, and images provided on our website are accurate, but we do not warrant that such descriptions are error-free.

Security

11.1 Website Security

We take the security of our customers’ information seriously. Our website uses SSL encryption to protect personal and payment information during the checkout process. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Contact Information

12.1 Customer Support

For any questions regarding your order, returns, warranty, or any other inquiries, please contact our customer support team at:

• Email: info@driderescooters.com
• Phone: (714) 512-5677
• Address: info@driderescooters.com

Entire Agreement

13.1 Entire Agreement

These Terms and Conditions, along with any other policies or agreements incorporated by reference, constitute the entire agreement between you and Leitmotif Services LLC regarding the purchase and sale of products from www.driderescooters.com. Any prior agreements, whether written or oral, are superseded by these Terms and Conditions.

By accepting these Terms and Conditions, you agree to comply with all the provisions and obligations outlined above. If you do not agree with any part of these Terms and Conditions, please do not make any purchases from us.